Saturday, June 7, 2008

SharePoint Error - LoadBalancer.RegisterLauncher failed: Unable to connect to the remote server

Problem:

I was checking the event log once and found out that it’s logging instantly the above error which is killing the machine performance without noticing this. I have searched into this problem and found that many people are suffering from the same problem.

Cause:

There could be many possibilities for this:
1. Check the credentials of your Shared Services Provider (SSP), you may need to change it to a user who has higher privilege.
2. Another possibility would be that you are having problem with your SSP for example if you deleted a web application which your SSP was counting on.

Resolution:

In order to solve this problem and according to the possibility would be as follows:
1. You can go to the central administration>operations>services on server and stop the “Document Conversions Launcher Service” and “Document Conversions Load Balancer Service” services if you don’t need them.
2. Another option will be to create a new SSP and change the association of all the web apps to point to that new SSP

Hope this helps.

Regards,


Hamzeh Ayesh